Access Request

 

Residents of certain states have the right to access their personal information as explained in our Privacy Policy.

You may request to be informed whether your personal information is collected, used, stored, and/or disclosed by us. Up to twice per 12-month period you may also request to be sent a copy of your personal information that we retain in our files, subject to any applicable exemptions.

To request access to your personal information in our systems, please complete the form at the bottom of this page or call us at 1-833-933-2437. On receipt of your request, we may request additional information if we are unable to verify your identity based on comparing the information you submit with information we retain in our files, or if we believe additional information is needed to verify your identity.  You will receive a confirmation of our receipt of your request within 10 days after submission.

We have 45 days to respond with your requested personal information or the reasons why we cannot disclose some or all of your personal information. We may also inform you that we need up to 45 additional days to respond and the reason we need additional time.

If you are an authorized agent of a requesting consumer, you must provide a written authorization from the consumer or a copy of a lawful power or attorney that permits you to submit the request on the consumer’s behalf. You may provide that written authorization to us via email at myinfo@isg.us   after submitting the request. We may contact you or the consumer on whose behalf you claim to act to verify your authorization.

Additional information about how we use and disclose personal information, including the types of third parties to whom we sell personal information, and methods by which you may contact us with questions, can be found in our Privacy Policy. You may find the answer you are looking for faster by reviewing the Privacy Policy than by submitting a request and waiting for our response. 

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Name
Address
What are your preferred contact methods for questions about your request?
(Select all that apply)
How do you want to receive the information you requested?
(Choose one)
What type of Personal Information would you like to receive?
(Choose one)
Do you want to receive information about the sources of your Personal Information?
Do you want to receive information about the types of third parties we sold or shared your information to in the past year?
Are you submitting this request as an authorized agent for the above consumer?